At Honest Derma, we're committed to helping you feel more confident in your skin. That's why we offer a 90 Day Satisfaction Guarantee on your first purchase of our Stretch Mark Serum.
We know that everyone's skin is different, and while many customers notice visible improvements with consistent use, results can vary. If you don't see an improvement after following our recommended usage, we're here to help.
How to Qualify
To be eligible for the 90 Day Satisfaction Guarantee, you must:
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Use the product consistently for at least 90 days as directed.
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Take clear, time-stamped before photos before starting and progress photos every 2 to 4 weeks.
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Contact our support team within 90 days of receiving your order if you are not satisfied with your results.
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Provide your order number along with your progress photos so our team can review your case.
How to Make a Claim
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Email hello@honestderma.com with your order number and progress photos.
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Our customer care team will review your claim within 1 to 3 business days.
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If your claim is approved, we'll provide return instructions if required.
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Refunds will be issued to your original payment method within 5 business days after approval. Your bank or payment provider may take an additional 5 to 10 business days to process the funds.
Please Note
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The Satisfaction Guarantee is valid only on your first purchase of the Stretch Mark Serum.
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Claims must be submitted within 90 days of receiving your order.
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Original shipping charges are non-refundable.
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Customers are responsible for return shipping costs where a return is required.
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Products that have been intentionally misused, altered, or purchased from unauthorized retailers are not eligible.
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Honest Derma reserves the right to decline claims where sufficient evidence of consistent product use cannot be provided.
Our goal is to ensure every customer has the best possible experience with Honest Derma. If you have any questions before or during your skincare journey, our support team is always happy to help.